Shipping policy
At Ritualé, we are committed to delivering your skincare essentials safely and efficiently.
Order Processing
- Orders are processed within 1–2 business days after payment confirmation.
- Orders placed during weekends or public holidays will be processed on the following business day.
Shipping Timeline
Estimated delivery timelines:
- Metro cities: 2–5 business days
- Other locations: 4–7 business days
Delivery timelines may vary during high-demand periods, festivals, or due to courier delays.
Shipping Charges
- Free shipping may be offered on selected orders or promotional campaigns.
- Shipping charges, if applicable, will be displayed during checkout.
Order Tracking
Once your order is shipped, you will receive a confirmation email and tracking details.
Delayed or Lost Shipments
If your order is delayed beyond the estimated timeframe, please contact us at:
We will coordinate with the courier partner and assist you promptly.
Incorrect Address
Please ensure that your shipping address and contact details are accurate. Ritualé is not responsible for delays or failed deliveries caused by incorrect information provided by the customer.
Damaged Packages
If you receive a damaged package, please contact us within 48 hours of delivery with clear photos/videos for assistance.
Contact Us
Ritualé
care@ritualeofficial.com